Terms and Conditions - Tributes On The Hill 2019
Q. Can I bring a food/wine/beer etc into the event?
NO FOOD OR DRINK CAN BE TAKEN INTO FESTIVAL ARENA - we have licensing conditions set by Cheshire Police and this is one them unfortunately
Q. Any ID requirements or an age limit to enter the event?
There is no age restrictions to the event, a child welfare tent will be situated in the arena adjacent to the food village.
You will require a form (Passport/Driving Licence) ID to purchase alcohol if you are lucky enough to look under 25.
No drinks will be served in glass …only plastic.
Q. Is there a charge for the car park and can you leave your car overnight?
We are charging £2 per car and these donations will go to local good causes, the purpose of the car park is too raise money for local organisations. Please drive there and leave your car over the weekend and you will be okay to collect on Sunday. Parked at your own risk.
Q. Can I camp?
Yes, on the festival site. Camping is provided at various locations near to the festival arena and is managed by our partners.
Strictly no BBQs on the festival site. However, we will have a wide range of food stalls that will provide fantastic value for money and not the normal over priced festival food.
Q. What is not allowed onto the festival site?
-Gas bottles, canisters or similar
-Goods for unauthorised trading
-Illegal substances, legal highs or herbal highs
-Portable laser equipment and pens
A drugs amnesty bin will be situated at the entrance to the site. The bin will be at the entrance to the site and SIA registered security staff will be actioned to search bags upon arrival.
Q. Bus service?
Yes, we will have a bus service that will transport you to the camp sites and the fantastic little town of Frodsham. The bus will stop outside KASH 22. Please look at Facebook “on the hill” for bus updates.
‘On The Hill' wants everyone to have a fantastic time, by arriving safe, staying safe and leaving safe with a huge smile. Please respect the boring stuff and arrive with a smile. Our security staff will appreciate a smile and a hug on arrival.
Please enjoy our little festival.
No unaccompanied under 16’s are allowed on site.
Under 16’s must be accompanied by a ticket holder over 18.
Under 6yrs (6 yrs and under) are admitted free, but must be accompanied by a paying ticket-holder over 18 at all times.
Tickets are not transferable and only valid when purchased from official agents of On the Hill.
Refunds are only considered on major cancellation, substantial alteration or by special exception determined by ‘On The Hill’
Q.Are we allowed to bring food/drink into the festival?
There is no food or drink permitted to be brought into the arena site. Bags will be searched at the entrance. There are plenty of licensed bars and food stalls in the festival. You can also leave the site to frequent local bars and restaurants. One unopened bottle of water can be brought on site (max 500ml). Any questions please contact us.
Q. Can I use email confirmation to gain access to the festival?
No. The email is only confirmation that we have received your order. You will then receive you paper ticket through the post to address you provide at the time of booking. Access will only be granted to the festival with a valid paper ticket.
Q. Can two different people use one weekend ticket?
No. This is at a discounted price for those wanting to come along to both days. You will get a weekend wristband on the Friday that you will need to keep on your wrist to access the event the following day. Damaged, ripped or torn wristbands are void.
Q.Can I get a refund?
Unfortunately all tickets are non-refundable.
Q.Can I leave the site once I am within the festival?
Yes. You will swap your paper ticket for a wristband when you arrive which will allow you to come and go from the site as you please. All wristbands must be securely on your wrist. Damaged, ripped or torn wristbands are void.
Q.Are children allowed to the festival?
There is a limited amount of children’s tickets available, although the festival is not planned or promoted as a family event. All under 18 years must be accompanied by an adult on a 1:1 basis and have a child’s ticket.
Q.Are animals allowed on site?
Only guide dogs will be allowed onto the site.
Q.Are there disabled facilities?
There will be disabled toilets on site as well as at the local bars. The site does have raised areas but all parts are accessible via permanent ramp and flat surfaces.
Q.Is there seating available?
Q. Am I allowed to bring chairs and blankets etc?
You can bring your own camping chairs and blankets. There is limited grass areas so space so the earlier you arrive the more chances you will have of getting a spot. Tables, tents, cooking facilities and other camping equipment will not be permitted due to restricted space on site.
Q. Are there any VIP tickets available this year?
There will not be VIP tickets available to buy this year. We do have corporate sponsorship packages available. If you are interested please email: email@example.com
Q.Can I use debit/credit card in the festival bars and food stalls?
There will be debit/credit card facilities on some of these which will be clearly marked.
We cannot guarantee that cards facility will be available on food stalls as these are outside catering companies.
No glass allowed. Only alcohol purchased within the festival site can be consumed.
Strobe lighting and smoke effects may be used at the festival.
To ensure that everybody enjoys a good view of the stage, please do not bring gazebos, large umbrellas or any other objects that may obscure the stage areas. Barbecues, garden flares and fireworks are also not permitted.
Prolonged exposure to amplified sound may cause permanent hearing damage, please protect your ears and especially those of young children. Visit actiononhearingloss.org.uk to find out how to safeguard against hearing loss.
We’re really happy to be able to hold the festival at FRODSHAM HILL ARENA and our aim is to leave it as beautiful as we found it. We’d be grateful if you would help us achieve this by putting your litter in the bin, leaving the park and surrounding streets just as you found them and respecting any wildlife you come across.
Due to legal artist performance rights and royalty obligations, no video or audio recording equipment or any camera, which is over 35mm or with a detachable lens, is permitted into the festival site. You will not be allowed to enter the site if you bring equipment that, at the discretion of our security, infringes these rules.
At the end of your evening please follow the directions of the stewards.
Friday 5th July:
The doors/bars will open at 3pm. The music will start at 6pm and there will be a strict curfew of 11pm. All licensed bars will close at 11pm strict.
Saturday 6th July:
The doors/bars will open at 12 midday. The music will start at 2pm and there will be a strict curfew of 11pm.
WHERE TO STAY?
On the Hill is a camping festival.
Book with our official accommodation partner Hotels.com for discounts, rewards and more. Get instant discounts now and earn free nights later.
Children under 16 years old (aged 5 -15) must be accompanied by a parent or guardian (18 or over) at all times and will need a full-price ticket.
If you're 16 or older you can attend on your own, please bring ID with you.
ENTERING THE FESTIVAL SITE
If you look under 25, we will ask you to prove your age. If you're under 16 attending with a parent / guardian, we may ask them to prove they're 18 or over. Upon entry confirmation a wrist band will be attached to the persons wrist (at the point of entrance). The appropriate colour will indicate the level of risk/age/over 25.
A challenge 25 policy will be in place for all alcohol sales. If you look under 25, we will need ID from you or we cannot sell you a drink. The issue of appropriate wrist band on entrance will also determine proof of age. A second check will be requested if deemed necessary by the bar supervisor.
The only accepted proof of age documents are:
A Passport (Not a photocopy)
A Proof of Age Card bearing a PASS hologram
A Ministry of Defence identity card
A National identity card issued by an EU member state
WHAT TO BRING/WHAT NOT TO BRING
Your ticket and you.
Clothes for any weather eventuality - hat, sunglasses, rainwear, warm clothing
Bring enough cash and/or your card (somewhere to keep it safe) –
Bing ID if you look under 25 in order to be admitted to the festival. You will also need ID if you want to buy alcohol and look 25 or under.
Medication – if you need to bring medication, we recommend bringing a doctor’s note or a prescription for it. Please be understanding if we question what you're bringing in as it is important to prevent drugs being brought into the festival
Remember to tell your friends of any allergies you have
Check out the latest weather before you leave
DO NOT BRING
Aerosols over 250ml
Animals (except assistance dogs)
Audio visual recording equipment (Professional)
Bicycles, scooters, roller skates
Chairs, stools, floor seating, shooting sticks
Children under 5 (4 and under)
Cool bags / boxes (large)
Drinks (unopened plastic bottles 500ml or less permitted)
Fireworks / pyrotechnics
Flag with poles
Flares / distress flares / smoke flares
Food (small amounts for personal consumption permitted)
Illegal substances (drugs)